Terms and Conditions

Last updated: April 7, 2025

These Terms and Conditions ("Terms") govern your use of the Hobe Design House website and services offered by Hobe Design House ("we," "us," or "our"), owned by HDH World. By accessing our website or using our services, you agree to be bound by these Terms.

Our Products and Services

Hobe Design House provides the following products and services:

BUSINESS CARD
Marketing Materials

Business cards, flyers, brochures, stickers

SALE NOW Limited Time Offer
Signs and Banners

Yard signs, banners, car magnets

Custom Apparel

T-shirts, hats, socks

Service Terms

1. Ordering Process

To place an order for our products or services, you must:

  • Submit your request through our website, email, or in person
  • Provide all necessary information and materials
  • Approve design proofs before production
  • Make required payments according to our payment terms

2. Design Ownership and Copyright

All designs created by Hobe Design House remain our intellectual property until full payment is received. Upon payment:

  • You receive a license to use the designs for the specific purpose agreed upon
  • We retain the right to use designs in our portfolio, unless otherwise agreed in writing
  • Any materials or content you provide must not infringe on third-party rights

Important: You must own or have proper licenses for all images, logos, and content you provide to us for use in your designs. You agree to indemnify Hobe Design House against any claims arising from the use of materials you provide.

3. Payment Terms

Our payment terms are as follows:

  • 50% deposit required to begin work on new projects
  • Remaining balance due prior to delivery of final products
  • Rush orders may incur additional fees
  • All prices are subject to change without notice

Production Timeframes

Product Category Standard Production Time Rush Available Rush Fee
Business Cards 3-5 business days Yes +30%
Flyers & Brochures 5-7 business days Yes +35%
Signs & Banners 7-10 business days Limited +40%
Custom Apparel 10-14 business days Limited +50%

4. Revisions and Approval Process

Our design process includes:

  • Two rounds of revisions included in the base price
  • Additional revisions available at an hourly rate
  • Final approval required before production
  • Changes requested after approval may incur additional fees and delay production

5. Cancellation and Refund Policy

The following terms apply to cancellations and refunds:

  • Cancellations before design work begins: Full refund of deposit
  • Cancellations after design work begins: No refund of deposit
  • Cancellations after approval for production: No refund
  • We do not accept returns on custom-designed products unless there is a manufacturing defect

Website Use

1. Account Registration

When you create an account on our website:

  • You must provide accurate and complete information
  • You are responsible for maintaining the confidentiality of your account
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account

2. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit any harmful code or materials
  • Interfere with the proper functioning of the website
  • Attempt to gain unauthorized access to our systems

Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, or consequential damages
  • Our liability for any claim arising from these Terms shall not exceed the amount you paid for the specific product or service that is the subject of the claim
  • We are not liable for delays or failures resulting from circumstances beyond our reasonable control

Dispute Resolution

Any dispute arising from these Terms shall be resolved through:

  1. Informal negotiation - we encourage you to contact us first
  2. Mediation - if informal negotiation fails
  3. Arbitration - if mediation fails